Mission, Vision & Values

Mission

Provide uncommon, creative solutions which contribute to the success of our customers.

Vision

Pace Industries will…

  1. Demonstrate compassion to our associates.
  2. Provide unparalleled customer satisfaction through world class quality, delivery, and value.
  3. Dedicate itself to environmental responsibility and safety.
  4. Commit to Business Excellence.
  5. Focus on expanding our business platforms.

Values

Accountability

  • Definition: Being responsible for actions and commitments; trustworthy in word, deed, and time.
  • Value to Pace: Builds trust internally and externally; it delivers the solutions to allow us and our customers to be successful.  It enables us to execute.
  • Consistent Behaviors:
    • Delivering to commitments
    • Communicate changes to commitments early and honestly
  • Inconsistent Behaviors:
    • Making excuses
    • Blaming others

Integrity

  • Definition: Doing the right thing; Displaying character by living up to a high moral code
  • Value to Pace: It’s critical to successful customer and associate relationships.
  • Consistent Behaviors:
    • Do what you say you will do
    • Being honest and truthful
  • Inconsistent Behaviors:
    • Telling half-truths
    • Hiding mistakes

Compassion

  • Definition: Caring for and valuing others.
  • Value to Pace: Drives loyalty, retains employees, connects all levels of the company, improves communication, and improves trust.
  • Consistent Behaviors:
    • Seeing others’ point of view
    • Fulfilling the needs of others
  • Inconsistent Behaviors
    • Showing disrespect for others
    • Self-centeredness

Fairness

  • Definition: Finding and implementing a just solution for all involved.
  • Value to Pace: To maintain mutual respect and mutual benefit leading to no regrets.  Promotes confidence among associates and among our customers, allows us to know we can get justice
  • Consistent Behaviors:
    • No favoritism
    • Free from self-interest
  • Inconsistent Behaviors:
    • Discrimination
    • Intimidation

Excellence

  • Definition: Achieving the highest level of performance
  • Value to Pace: It’s the cornerstone of achieving company-wide and personal success.
  • Consistent Behaviors:
    • Exceeding expectations
    • Taking pride in your job and in the quality of your work
  • Inconsistent Behaviors:
    • Giving less than your best
    • Being distracted at work

Accountability

Definition: Being responsible for actions and commitments; trustworthy in word, deed, and time.

Value to Pace: Builds trust internally and externally; it delivers the solutions to allow us and our customers to be successful.  It enables us to execute.

Consistent Behaviors:

  • Delivering to commitments
  • Communicate changes to commitments early and honestly

Inconsistent Behaviors:

  • Making excuses
  • Blaming others

Integrity

Definition: Doing the right thing; Displaying character by living up to a high moral code

Value to Pace: It’s critical to successful customer and associate relationships.

Consistent Behaviors:

  • Do what you say you will do
  • Being honest and truthful

Inconsistent Behaviors:

  • Telling half-truths
  • Hiding mistakes

Compassion

Definition: Caring for and valuing others.

Value to Pace: Drives loyalty, retains employees, connects all levels of the company, improves communication, and improves trust.

Consistent Behaviors:

  • Seeing others’ point of view
  • Fulfilling the needs of others

Inconsistent Behaviors:

  • Showing disrespect for others
  • Self-centeredness

Fairness

Definition: Finding and implementing a just solution for all involved.

Value to Pace: To maintain mutual respect and mutual benefit leading to no regrets.  Promotes confidence among associates and among our customers, allows us to know we can get justice

Consistent Behaviors:

  • No favoritism
  • Free from self-interest

Inconsistent Behaviors:

  • Discrimination
  • Intimidation

Excellence

Definition: Achieving the highest level of performance

Value to Pace: It’s the cornerstone of achieving company-wide and personal success.

Consistent Behaviors:

  • Exceeding expectations
  • Taking pride in your job and in the quality of your work

Inconsistent Behaviors:

  • Giving less than your best
  • Being distracted at work
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